I’m old enough to remember when the United Airlines slogan was: “Fly the Friendly Skies of United.” Now, according to Twitter wag GoodJuJu, the new motto is: “Our Service Will Knock You Out!”
It’s a cinch the passengers on United Express Flight 3411 got more than they bargained for — I knew United was upgrading seating and entertainment on those annoying puddle–jumper jets, but that floor show looked like a Trump rally!
CEO Oscar Munoz’ response to the incident was so inept he may as well have let the cop who cold–cocked the passenger handle the news conferences. At least that guy had some impact. The only mistake Munoz didn’t make was announcing that in the future all United passengers will be required to turn their cell phones off when they get a boarding pass.
Munoz began Unitedsplaining by blaming 69–year–old Dr. David Dao for all the trouble, claiming…