The Shocking Reason 95% of Corporate AI Projects Fail


In conversation at the 2025 Forbes Power Women’s Summit Erika James Dean of The Wharton School of the University of Pennsylvania and Catherine Malkova of Kyndryl discuss AI developments.

Erika H. James became the dean of the Wharton School on July 1, 2020. Trained as an organizational psychologist, Dean James is a leading expert on crisis leadership, workplace diversity, and management strategy.

Prior to her appointment at Wharton, Dean James was the John H. Harland Dean at Emory University’s Goizueta Business School from 2014 to 2020.
An award-winning educator, accomplished consultant, and innovative researcher, she has paved the way for women in leadership both in education and corporate America. Dean James has been instrumental in developing groundbreaking executive education programs, including the Women in Leadership program at the University of Virginia’s Darden School.

Dean James serves on the boards of Morgan Stanley, The Economic Club of New York, Pomona College, and The Philadelphia Orchestra and Kimmel Center, Inc. She is a sought-after thought leader whose expertise has been quoted by The Wall Street Journal, MSNBC, Bloomberg, The Washington Post, and numerous other media outlets. Her latest book is The Prepared Leader: Emerge from Any Crisis More Resilient Than Before (Wharton School Press) which she co-authored with Lynn Perry Wooten, President of Simmons University.
Catherine Malkova is Senior Vice President of Kyndryl Consult and Practices US, and leads the organization in providing industry-led consulting services to clients, bringing a deep technical expertise across disciplines including cyber security, application management, cloud, data and AI, mainframe modernization, and networking.

Catherine Malkova is an accomplished professional services executive with over 20 years of experience leading global service organizations in developing diverse global teams that deliver complex digital transformation programs. Catherine joined Kyndryl from NCR Voyix, where she led the services organization for their $1.2B Retail portfolio. Prior to joining NCR Voyix, she led the Healthcare segment at Genpact, a global professional services firm, as well as a variety of leadership and innovation roles at IBM.

Catherine holds a Master of Science degree in Systems Management from New York University.

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